PLEASE do not bid on items if you do not have the appropriate amount of muscle to move the item safely (this means not damaging the home on the way out). PLEASE do not bid on items if you do not have money in the account to cover your purchase(s). If your card returns "insufficient funds" on the 2nd attempt, we will immediately block you from participating in any future auctions for lack of payment and general disrespect of the platform. If your card returns "insufficient funds" when automatically charged, we will send you a direct notification to inform you of the issue. At the conclusion of each auction, we will automatically charge the debit/credit card you have on file for the total amount due ( including buyer's premium of 15% and appropriate Sales Tax) so there is no need to search for or inquire about an invoice. We invite out-of-state bidders but we must insist that you pre-arrange appropriate means of collecting anything you hopefully win.ĭue to bidders who have bid but not paid and buyers who fail to adhere to our Contactless Payment policy, we are now enacting an Invoice-Free system to ensure that every winning bidder pays the amount due while also cooperating with our Contactless Payment system. Any online auction we host is LOCAL PICKUP ONLY. DO NOT bid on an item and then attempt to force our team to act as couriers or shipping clerks. We DO NOT SHIP items in our ONLINE ONLY auctions - this is a non-negotiable. We are happy to investigate if a component is not shown, but please do not bid on an item and expect something that is not shown to be delivered. If you don't see it in the picture, it is NOT INCLUDED. Please do not bid on any item unless you have reviewed all dimensions, pictures and other characteristics and also asked any questions or voiced concerns that may prevent you from being completely satisfied. We are happy to discuss in person the many specific ways we appropriate the additional resources from the Buyers Premium to ensure the highest possible levels of customer satisfaction. We do not control any part of the bid process, cannot cancel or alter your bid and are unable to assist with any technical issues.Ī 15% Buyers Premium (in addition to applicable Sales Tax) will be charged to any item which covers the cost of the Auction platform service fee in addition to administrative costs associated with running sales this way. If you experience any technical issues with the auction, please contact as we are not qualified or able to provide any information relating to any problems that you may encounter during the auction. We do not have the ability to accept or respond adequately to unexpected phone call inquiries - please direct all questions, concerns and general inquiries regarding this auction via email to ensure the most prompt response. We do not respond to emails on Sunday unless there is a pickup day scheduled - please do not expect a response if you email us on Sunday until the following Monday during business hours at earliest. Questions that are sent during non-business hours (between 8pm and 8am) will not be reviewed until business opens. Our team receives anywhere from 500 - 1000 emails for each sale once the auction is posted online - we sincerely do our best to respond in a timely manner to each inquiry, but we do ask for patience and consideration regarding our attempts to field this many questions. By bidding, you agree to ALL terms defined below. Do not submit any bids unless you understand and agree to ALL of the terms of this contract. These Terms and Conditions constitute a CONTRACT between you, the bidder, and us, the Auctioneer.